Enterprise Resource Planning and Organisational Performance in the Nigerian Banking Industry

  • Jonathan Ehimen Ekpudu Department of Business Administration, University of Lagos. Nigeria.
  • Charles I. Omoera Department of Business Administration, University of Lagos. Nigeria.
  • Omowunmi Jumoke Ogunleye Department of Accounting, University of Lagos. Nigeria.
  • Martins Eromose Odigie Department of Business Administration, University of Lagos. Nigeria.
Keywords: Banking Industry, Enterprise Resource Planning, Firm Performance, Human Resource Planning, Information Technology, Quality Planning


This study examined the effect of Enterprise Resource Planning (ERP) on organisational performance in the Nigerian banking industry. The study adopted a descriptive survey research design. Access Bank Plc and Guarantee Trust Bank Plc in Lagos State were purposively selected from the industry, and the study population include 755 employees of the two banks. Purposive sampling technique was used to gather information from two hundred and sixty-one (261) employees of the organisations and questionnaire served as data collection tool.  Descriptive statistic such as the mean, frequency distribution, and percentage of data collected to analyse data collected, whereas, structural equation modeling was employed to test hypotheses. Result of the study showed that human resource planning has a significant and positive effect on productivity and financial performance. Specifically, information technology has a significant and positive effect on productivity, quality planning has a significant and positive effect on productivity and financial performance, and productivity does not mediate the relationship between ERP system and financial performance. The research recommends that enterprise resource planning system should be considered an important tool for improving organisational performance, as it produces organisational synergies and stimulate development of highly efficient procedures that are critical to organisational success. 


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How to Cite
Ekpudu, J. E., Omoera, C. I., Ogunleye, O. J., & Odigie, M. E. (2023). Enterprise Resource Planning and Organisational Performance in the Nigerian Banking Industry. Global Journal of Accounting, 8(2), 55-69. Retrieved from http://gja.unilag.edu.ng/article/view/1748

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